Customer Testimonials
I went to the Cafe nice
We recently were having issues on what should have been an open and shut insurance claim. USAA even lied to me trying to claim Swope changed the cause of the damage up so they can deny my claim. Lisa Goforth at Swope went above and beyond to help with the battle I was put through with USAA. It got taken care of in the end. Lisa's courtesy and customer service is a Gold Standard and I truly appreciate it. Hard to find these days.
Fixed my Honda Pilot without ripping me off. Told me all the expenses upfront and let me decide which I was willing to do at this time. Recommended repairs for the future without pressure. Took care of a recall item I wasn't even aware of for free. Nice cafe to sit in while waiting for my car. Warm, friendly atmosphere.
Wonderful Friendly staff and great service department
Brandon Gaskins salesman was the best! He provided sufficient information to make the best purchase for my needs! Very fast process and great Customer Service! Highly recommend! I’m
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Great place to service and purchase my vehicles. Ask for Chuck in sales. He’ll treat you like family!
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The battery died on my Avalon and Swope Toyota was able to take care of it right away. No appointment needed, thank you Lisa for your excellent customer care and professional service.
This is a great car dealership with friendly employees. They have a cafe in-house and a fantastic waiting room for the customers to enjoy while having their cars serviced.
Great place. Great cafe too!
Chuck was a great salesman to work with. It was a stress free negotiation, and didn’t take us all day. Their dealer fee’s were very minimal compared to other dealerships we’ve worked with, which was a nice surprise! Highly recommended!
Best experience i have ever had with a toyota dealer. Nice and friendly staff. Thank you.
I went for routine maintenance on my 4runner. Service was quick and professional. The technicians and service members were friendly and affable. Overall, I had a great experience.
Currently on our 4th vehicle purchased from the Swope Toyota dealership. My wife was in need of a bigger vehicle due our kids outgrowing the one we had and the salesman and staff done an excellent job getting us into a 2020 Toyota Sienna. My wife was definitely happy and the kids too.
Courteous and very knowledgeable about their products it was a great atmosphere they had lots to choose from and are very accommodating at this store.
I purchased my Camry here, and the experience was wonderful. Went easier and smoother than I imagined. They accommodate your every need. One of the best perks I received is free maintenance for 2 years. I can not praise the service department enough. I love their system of getting people thru. Simple, easy and customer friendly. All the staff from purchased, finance and service are unbelievably friendly, professional and helpful. They know their jobs and it shows. I have had my Camry for 2 years now, and still love it and the experience today.
Always a great experience with Kathy and Jeremy!
Excellent customer service. Thank you Gary Allen, Keith Hodges and Tracy Childress for the best car buying I have experienced.
Great experience to buying car
Service writers were knowledgeable and listened when I explained what I wanted done. Service was done in a timely manner. Very pleased with service.
Jeremy Harris and the staff at Swope we're incredible. There was no pressure to buy from them and the entire process went smoothly, from ordering the car, to financing and purchasing the car. I would give them more than 5 stars if I could. This has been the best car buying experience I've ever had.
This is the 3rd vehicle I have purchased from Swope Toyota, everyone there is very helpful and professional, I would like to say thank you to Jody my salesman for all your help, and I will continue to buy from them . Thank you team Swope
Very professional and friendly staff. Excellent lunch menu.
After I brought my truck in for repair to my truck. The original issue was resolved. The antenna was loose.
My service personnel was very knowledgeable and explained everything thoroughly.
Bought her first new car there 2022 Rav 4. Awesome Deal
Wonderful care buying experience! Chuck was fantastic! He was honest and set clear true expectations on timeline of availability. He also always answered my phone calls and was quick to reply back.
I've been to this dealership because of vehicle breakdowns three times. I live in another state and was on vacation with each incident. I always recieved repairs for my vehicles very quickly and never a problem with any service. I shaill return any time I need their service! Thanks!
Best place in town to buy a car
Swope Toyota is the only place I will go to service my 2007 Toyota Solara convertible. They place customer service first and deal openly and honestly and in detail on all work to be done. Service manager Scott Combs is outstanding.
Very professional they tell you what they are doing before they do it. Very friendly atmosphere.
Jeremy Harris made the car buying experience amazing. He was knowledgeable, well educated and kept me well informed on whole process from purchase to delivery. If you are car shopping make sure to go to see Jeremy!
Jeremy and Zach made my vehicle buying experience very smooth and easy!
Fast and friendly service
Perfect service every time. Great people to work with!
This dealership has the nicest and very experienced employees! Highly recommend them!
Hands down the best customer experience we could have asked for! Chuck was so beyond helpful and patient with my husband and I when we came to purchase our first car together the other day. Both of us had only previously made cash purchases for our vehicles so car lots/financing was foreign to us. Chuck made sure we understood everything we were signing up for, and that we left with a reliable vehicle that’s going to last. We absolutely love the car and are very very happy with our purchase. We will definitely be back and will definitely ...
Great service honest and fast they finished my car ahead of time by over a fay and communication was perfect they updated me which is rare now and days so definitely recommend
Hands down the best customer service I’ve ever had. Highly recommend them!
The best car buying experience, transparent with no price mark up. Hard to find in this pandemic as every other dealership is taking advantage of the customer. Great staff and the cafe is a plus. Nahum was the best. I will be back in the future don’t matter where I PCS to, thank you Swope Toyota.
I started looking around early spring for a new Rav4 Hybrid. I quickly found out how hard one was to find. Marshall Weaver was so helpful & put in a preference order for me. I was on a time crunch, as my grandson was taking my Camry, which I had bought from Marshall some years ago, to college in August. It came in with 4 weeks to spare! Thank you Swope & Marshall, I love my new Rav4 XLE Hybrid. Everyone was so nice to work with. Swope 👍
Love getting my car serviced with Swope Toyota in Elizabethtown! Really just love eating at the Café while I wait! 💓
Brandon and the rest of the crew treated us great. Would buy from again.
Everyone was great. But I feel the parts department was putting me off for towing my mirrors. either they do not want to order them and put them on. or just too busy to care. I love the service their department and their cafe. but the service department made me feel not wanted. Other dealers say they can get them and put them on. I just do not want to drive that far yet. but since I have a doctors appt. at the va next month I try to make an appointment then.but out side of that they are ...
Guy helped me out.
Buying a car from Swope was so fast! Got a good deal and a dream Machine! And digg this I even got a Christmas card from the sells man! 🔥🫱🏾🫲🏼
Chuck McIntyre was awesome. Buying a new car, is the thing I hate most having to do. I can't deal with the aggressive, pushy sakes people. Chuck was very professional and friendly. He explained the car situation, dealers/ buyers are having in today's market. He made us feel very informed and comfortable. We can't wait to get our new car.
I own 2 Toyota vehicles. My 2005 4WD Tacoma needed a CV repair and I had the time to attempt the job myself. The SWOPE Parts staff was SUPER helpful & knowledgeable. They ordered the parts & texted the next day that they’d arrived. Price was fair and comparable to other retailers. Months later when I had other questions regarding my work, the guys at the Parts department were, again, SUPER HELPFUL. Very satisfied with SWOPE! I’ll use them in the future for any vehicle needs. Thanks guys!
Great place to buy a car.
Mr Hawkins was waiting for me and already scheduled my rental with enterprise thank you Swope for having such Professionals on your service care team. 😀
We purchased a 2022 RAV4 just a few days ago from Swope Toyota in Etown. My first brand new vehicle as I just celebrated my 70th birthday. Marshall Weaver was the salesman who took care of us. He was so easy to talk to. When our vehicle arrived and we went to pick it up we were so pleased. I actually got teary when I saw the final price. We were blessed to have a nephew who worked for Toyota and we received a discount thanks to him, and thank you to Swope Toyota Elizabethtown for honoring the discount. Some Toyota ...
Took my car in for routine oil change and check up, I figured I would be there for a while but it was really quick. Everyone was very friendly and helpful. The tech explained everything they did and the recommendations I asked about. Thank you for the quick service.
Great experience, very knowledgeable team.
Fast and affordable
In December we were looking for a new more reliable vehicle. I called and visited a few dealerships before I called Swope Toyota. Let me tell you that they were a pleasure to do business with and not went above and beyond to answer my question but did us the honor of putting us in our first Toyota. We went with the Highlander and after 5k miles we have yet to have a complaint about our vehicle or the service we received from Swope Toyota! Nahum was a professional and wonderful salesman. If you are looking for a new vehicle ...
I typically don’t leave Google reviews, but Jeremy was absolutely amazing! The customer service was outstanding. My husband and I had to bring in our 3 month old little girl and she was not happy most of the time here and they were very understanding of that as well. Easy to talk to and very personable. Listened to my concerns and made sure I knew they were there for us! I highly recommend Jeremy!!
Service was awesome , Jody was great to work with ! Prices are good and they worked with me to fine exactly what I was looking for
Always friendly and willing to help
Im so very happy that I went to Swope Toyota. Jeremy, Jacob and Zach were such a big help in me buying my first car. I would give them 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ thanks so much
Great people
The sales department, finance department and service department are all 5 stars. After seeing a few other dealers this year, these guys were so far ahead in service I don't know why anyone would go anywhere else for Toyota dealerships needs. Certainly recommend them for anything related to Toyota. Easy to work with, honest brokers, and quick service.
Always great customer service. Inconsistent mask wearing during this pandemic lowers the star. Prices are great and competitive.
They have always done their best to help me out...very prompt
Gary is the best and always listens to the customers needs! The best Toyota Dealership in new and certified vehicles and the service department after the sale is the best, too! No where else to buy a car!
Food was good as always. Very nice people that work there.
Great service department.
A great local family of dealerships that's earned my families business for over 40+ years. The sales, service and finance staff are all wonderful and very professional. They're not only very professional and knowledgeable but customer service oriented as well. My visits to Swope Toyota have always been a pleasant experience.
Great service and helpful and polite employees. Never anything negative to say and always leave 💯 % satisfied.
Ricky Janes did a great job of explaining about the Rave 4 we were planning to buy and kept us informed as to when it would be shipped from factory .Pleased with purchase.!!!!😄
I live in Kansas, bought a Toyota from Swope Toyota. What an incredible dealership! Very knowledge, friendly and extremely helpful! This goes from Ricky Janes who showed me a lot about my new vehicle to Jake Erhardt, the financial guru. I tell all my friends, it is worth the trip to Elizabethtown, KY to buy a vehicle. I wold do it again in a heartbeat. If I could give them more than five stars I would! Kudos to you all!
I am very impressed with the honesty and integrity of our sales rep Ricky Janes. I have been looking at new vehicles for a while and have visited many dealerships. I was lied to, misled, and misinformed...until I met Mr Janes. He was COMPLETELY HONEST!! He is knowledgeable and helpful! A true professional!
Swope Toyota is the Best! I have driven Camrys for over 20 years and returned to buy another. Jody was a great sales rep, was not overbearing but instead pointed out differences between models, features and was there to answer all questions. As always, Mary was extraordinary! Thanks so much for our years together and my new Blue Streak Camry! Excellent dealership and excellent service!
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