Great car buying experience! Mr. Plaza showed excellent customer service and maintained close communication throughout the process. He made sure to take his time to explain all of the features of the vehicle so I was comfortable.
That was the best experience I ever had. I highly recommend this place.5 stars
I rarely write reviews however, I truly believe that great customer service warrants people to be recognized for their doings. In this matter I was looking to finance my lease which was expiring relatively soon. Being in a time crunch I wanted to use email as much as possible to get things done during work and any free time that I had. I worked with both Stephanie Brown and Lacey Klink via email for a couple of days prior to coming in. They both did a tremendous job of acquiring all the correct documentation from the get go so that I would not be delayed for my in person visit. Furthermore, there were no errors on the forms when it came time to sign. During the signing portion I worked with Chuck McIntyre (sales) and Mary Thompson (Finance Manager). Both of these individuals did a phenomenal job in getting me in and out in a timely matter. Furthermore, they were exceptionally hospitable throughout the entire process. The entire event from start to finish speak volumes on their professionalism and who they are as teammates and people. This being especially true since I’ve had numerous negative experiences with the dealerships in the Los Angeles area. I will unquestionably be bringing them my business in the future if I am looking for another Toyota. Rene Morales
Went in for routine maintenance and a brake check. Great place, friendly staff, didn't even charge me for the brake diagnostic. Had an excellent breakfast in their cafe while I waited. Highly recommend Swope Toyota
Love the playroom for kids
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