Welcome to Swope Toyota

I had visited several dealerships, with limited experience, customer service, and professionalism. That all changed when I came to Swope Toyota in Elizabethtown. I was greeted at the door with genuine smiles, and a more than friendly atmosphere. They had my car in inventory, at the agreed upon price, with personnel at the ready to assist me in completing the deal. I nicknamed them the Chikfila drive-thru of car dealerships because of their attention to every detail, every possible need I might have, they simply thought of everything and had it right at our fingertips. With expert precision we nailed down all the paperwork, test drive and finalizing. Nahum, my sales representative, displayed professionalism at its finest. I already want to buy another vehicle from these fine people!

We'd purchased a few vehicles from Swope Toyota over the years, but yesterday's purchase was with salesman Chuck McIntyre, manager Keith Hodges and F&I Manager Jacob Erhardt. We had one of the best car buying experiences we've ever had with these guys. They're straight-up, honest people that work to earn your business. I'd highly recommend working with these guys for your next purchase in the Elizabethtown area.

We appreciate Chuck's knowledge and help. He is a good guy you can work with and trust.

Great people who work with you to make sure you are pleased with purchase

If you're looking for a great vehicle with no haggle sales tactics...this is the place. JEREMY HARRIS sales person/ product specialist will go above and beyond to meet your dreams and expectations. I can not say enough about this guy. GO, and definitely ask for JEREMY HARRIS on your next purchase. You will not regret it!! He will get you the lowest price on a new or used vehicle!

Most honest dealership I have ever been to!

Great experience. Quick, convenient, friendly.

After having a very disappointing experience with a dealership in my area, I contacted Swope Toyota in E'town and I couldn't be happier. Eryn with internet sales, Joseph with floor sales, and Jake in finance were all AMAZING. They were very quick to respond to me via text and email and greeted me with a warm welcome. They were all friendly, professional and extremely helpful. I took my 2024 Highlander home today and it was well worth the 120 mile round trip to work with this team. 10/10 recommend this dealership.

As a business owner, it's always rewarding to witness and experience professional customer service firsthand. If you're reading this review, rest assured that everyone at the Toyota dealership demonstrated professionalism. I personally received outstanding customer service from both Chuck, the Sales Person, and Zach, the Finance Manager, while purchasing our company truck.

I have a Toyota that was purchased from another dealer and I needed my air fixed. I have a high mileage warranty and was not sure if Swope would except it. I went by to ask first before making the appointment. Kate Riffe was absolutely awesome! She explained how the warranty would work and what I would responsible for in case they did not accept it. But they did and I only paid a fraction of the cost. She was very helpful, nice, and informative. Just wanted to give her a shout out and a great review!

Excellent service in the parts department (thank you Noah)!! Old-fashioned customer service. Only problem is: If Swope Toyota's team can do this ... why can't everyone else?

In love with my car! Such a great team over at Swope! I had Chuck as a salesman and Jacob for finance. Took me two hours to buy my car and the staff was just wonderful. Already referred friends and family! Will definitely be a life long customer!

A huge THANK YOU to Chance in the rental dept. I had called to inquire on getting a rental and when I told Chance it would be for at least a month, he kindly asked the backstory of my situation as the bill was not going to be cheap. I shared with him that I have a 2023 Jeep Compass that was purchased across the street and that it had been in the shop multiple times (once being an entire month, 3 months after purchasing for overheating due to holes in hoses) and with the most recent new fluid leak with oil like texture and Jeeps earliest appointment being July 31. I was not comfortable driving it while it’s leaking oily fluid that puts off an odor of burnt rubber. I explained to Chance that I was instructed by Jeep across the street and Chryslers customer service line to contact Toyota myself to get a rental and that I would have to front the cost; IF at the end of month when Jeep had the time to run diagnostics on my Jeep and IF it’s covered under warranty that then I could file a claim for PARTIAL reimbursement of my rental. Chance quickly asked why I don’t just trade it off with all the issues it’s had. I explained that I have only owned it one year and I would be upside down. He asked if I was willing to let him help me and asked me some questions regarding what I owe etc on the Jeep. I was skeptical as I knew my payoff and my trade value but He seemed pretty confident that he could help me and asked if he could pass my info to one of his guys. I requested he pass it to Jeremy H. whom I’ve purchased with before and had excellent service. At the end of the day they took that Jeep off my hands and I’m sitting in a new 2024 Toyota Corolla (that I absolutely LOVE) They assisted me in getting financed through Toyota with minimal negative equity and keeping my payments near my goal with a lower rate than I had. I live one and half hours away from Elizabethtown and when I arrived everything was ready to go. After a test drive all I had to do was sign…another thank you to the finance man Zach for staying late for me. I can’t not express the amount of stress that was relieved when Jeremy called me back to tell me he had good news. I know that there were several others involved in making this happen on the backend and I thank each of you so very much for assisting to make it possible. Chance and Jeremy both deserve recognition for their compassion and efforts today, as well as everyone else involved in making this happen. If you are a customer that does not see a light at the end of the tunnel go see Chance B and Jeremy H and I assure you they will do everything they can to help you! May God bless each of you for your good deeds sir! ❤️

Joseph and Jeremy and Jake were all awesome.

Went in to there service department with a stripped bolt in my oil pan (thanks valvoline)They took the vehicle back and got the bolt out free of charge. I can’t thank them enough for being honest and fair. Will never go anywhere else

The service was excellent and the staff was so friendly and easy to work with. Great experience overall.

Aaron, Heather and Chase are great! The whole staff treated me well, nice looking dealership too!

I've been to lots of Toyota dealerships and service departments and this is by far the best yet. The customer service, the cafe, everything was so good.

Jeremy was amazing! He we perfectly attentive during our visit. He wasn’t overbearing, he listened, helped us find the vehicle that best fit our needs and did not pressure us at all. He made the visit feel comfortable and ensured everything was moving at our pace. We will certainly be reaching out to him regarding any future purchases!

Chris Forbes was an awesome sales specialist. He was very professional and engaging with his customers. He may have the experience for my daughter as a first-time buyer successfully!

Bought my first Toyota from these folks. Very friendly and knowledgeable. Brandon Gaskins was a pleasure to work the deal with. This place even has a cafeteria. Anyway if you’re in the market for a Toyota don’t hesitate to come see Swope Toyota in Elizabethtown.

I recently purchased my first “big girl” car here at Swope Toyota. I came in very skeptical because salesman are known to sugar coat things. I was greeted by JEREMY HARRIS and he gave me straight facts the entire time I was there. He gave me realistic options from the jump and didn’t sugar coat a single thing. I shopped around for insurance but I didn’t have a for sure one because of how expensive they all were. He showed me a car that I was in love with immediately but we needed to find insurance. He was patient and allowed me and my mom time to look and we had zero luck. Jeremy started to make calls and reached out to multiple insurance agents and without him I wouldn’t have found affordable insurance. It was a long long process and he helped from start to finish. Thank you Jeremy!

Christopher himself is a genuine of a car salesperson - not only incredibly knowledgeable about the vehicles but also down-to-earth and genuinely interested in finding the perfect fit for me. The whole team's dedication to excellent customer service was evident from the moment I stepped in. They were attentive, patient, and went above and beyond to ensure I got exactly what I needed at a fair price. Couldn't recommend them highly enough for anyone in search of a great car buying experience.

An unexpected problem came up during the recent service and maintenance performed on our 2019 RAV4. The Swope Toyota service department apologized and gave us a loaner vehicle to use overnight while they took care of our concern. I don’t think many dealerships would go the extra mile like this and this is why we have been trusting Swope Toyota for over 25 years.

I placed a "non-refundable deposit" on an incoming GR86. I am fully aware of what that means, however, due to a family emergency, my circumstances changed and I was not going to be able t purchase the vehicle when it arrived, due to some major expenditures. I was not expecting the deposit back, since I was fully aware when I posted the deposit that it was "non-refundable", I reached out and explained the situation and Jeremy Harris contacted me immediately and told me they would refund the deposit as soon as possible to offset some of my expenses. I can't say enough about the staff at this location.