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KY-TOYOTA-RECALL-INFORMATION
SCHEDULE YOUR TOYOTA RECALL APPOINTMENT HERE
For a complete list of Toyota Recalls follow this link- Toyota Recall Information
Below you will find videos that explain various recall fixes for your Toyota vehicle.
Video one - a remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
Video two - Electronic Throttle Control Systems (ETCS) have enhanced vehicle safety by making possible functions such as vehicle skid control. Learn how they work and the multiple fail-safe systems built into yourToyota
Video one - a remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
Video two - Electronic Throttle Control Systems (ETCS) have enhanced vehicle safety by making possible functions such as vehicle skid control. Learn how they work and the multiple fail-safe systems built into your
Video one | Video two |
Video three - The potential risk for floor mat entrapment of accelerator pedals in certain
Toyota
Video four - A steel reinforcement bar eliminates the excess friction that can cause the pedal to stick.
Video four - A steel reinforcement bar eliminates the excess friction that can cause the pedal to stick.
Video three | Video four |
For a complete list of Toyota Recalls follow this link- Toyota Recall Information
Toyota Motor Sales announced it would recall approximately 2.3 million vehicles to correct sticking accelerator pedals on specific Toyota Division models. This action is separate from the on-going recall of approximately 4.2 million Toyota and Lexus vehicles to reduce the risk of pedal entrapment by incorrect or out of place accessory floor mats. Approximately 1.7 million Toyota Division vehicles are subject to both separate recall actions.
"In recent months, Toyota has
investigated isolated reports of sticking accelerator pedal mechanisms
in certain vehicles without the presence of floor mats," said TMS Group
Vice President Irv Miller. "Our investigation indicates that there is
a possibility that certain accelerator pedal mechanisms may, in rare
instances, mechanically stick in a partially depressed position or
return slowly to the idle position. Consistent with our commitment to
the safety of our cars and our customers, we have initiated this
voluntary recall action."
Toyota's accelerator pedal recall is confined to the following Toyota Division vehicles:
2009-2010 RAV4,
2009-2010 Corolla,
2009-2010 Matrix,
2005-2010 Avalon,
2007-2010 Camry,
2010 Highlander,
2007-2010 Tundra,
2008-2010 Sequoia
F.A.Q.
2009-2010 Corolla,
2009-2010 Matrix,
2005-2010 Avalon,
2007-2010 Camry,
2010 Highlander,
2007-2010 Tundra,
2008-2010 Sequoia
F.A.Q.
What is the condition that has prompted Toyota to take this action?
In rare instances, there is a possibility that certain accelerator pedal mechanisms may, mechanically stick in a partially depressed position or return slowly to the idle position.
In rare instances, there is a possibility that certain accelerator pedal mechanisms may, mechanically stick in a partially depressed position or return slowly to the idle position.
What is the likelihood that my vehicle will experience this condition?
The condition is rare and does not occur suddenly. It can occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position.
The condition is rare and does not occur suddenly. It can occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position.
Are you continuing to investigate other models?
Toyota is confident that all models that contain the potentially sticking pedals have been identified.
Toyota is confident that all models that contain the potentially sticking pedals have been identified.
Why has Toyota stopped selling the affected vehicles?
Until Toyota has finalized an appropriate remedy to address the potential for sticking accelerator pedals, a sales suspension is necessary.
Until Toyota has finalized an appropriate remedy to address the potential for sticking accelerator pedals, a sales suspension is necessary.
How long will this stop sale be in effect?
New cars covered by this recall will not be delivered until a remedy is finalized and then implemented.
New cars covered by this recall will not be delivered until a remedy is finalized and then implemented.
When do you expect to have a remedy?
We're making every effort to remedy this situation for our customers as quickly as possible.
We're making every effort to remedy this situation for our customers as quickly as possible.
What options are you exploring for a remedy?
We are reviewing a number of different options, and we hope to announce a remedy soon.
We are reviewing a number of different options, and we hope to announce a remedy soon.
What should I do if I believe my vehicle is affected
by this condition, i.e. I have noticed that my accelerator pedal is
hard to depress, slow to return or is unsmooth during operation. What
should I do?
The vehicle should be driven to the nearest safe location, the engine shut off and a Toyota dealer contacted for assistance.
The vehicle should be driven to the nearest safe location, the engine shut off and a Toyota dealer contacted for assistance.
What if you experience a sticking accelerator pedal while driving?
Each circumstance may vary, and drivers must use their best judgment, but Toyota recommends taking the following actions:
Each circumstance may vary, and drivers must use their best judgment, but Toyota recommends taking the following actions:
If you need to stop immediately, the vehicle can be controlled
by stepping on the brake pedal with both feet using firm and steady
pressure. Do not pump the brake pedal as it will deplete the vacuum
utilized for the power brake assist.
Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.
Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.
If the vehicle is equipped with an Engine Start/Stop button,
firmly and steadily push the button for at least three seconds to turn
off the engine. Do NOT tap the Engine Start/Stop button.
If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.
If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.
If I am an owner of one of the affected vehicles, what action do I need to take?
Toyota is working quickly to prepare a correction remedy and will issue owner notifications in the future. No action is required at this time unless you feel you are experiencing this condition. If you are experiencing this condition, immediately contact your nearest Toyota Dealer for assistance.
Toyota is working quickly to prepare a correction remedy and will issue owner notifications in the future. No action is required at this time unless you feel you are experiencing this condition. If you are experiencing this condition, immediately contact your nearest Toyota Dealer for assistance.
Toyota stated that this did not affect new/low mileage vehicles, has the situation changed?
The law requires that the entire universe of new vehicles identified in our recall notice must be included in the stop sale.
The law requires that the entire universe of new vehicles identified in our recall notice must be included in the stop sale.
Why are you stopping production at your factories?
Production is being stopped temporarily at five North American production facilities to assess and coordinate activities related to the recall announced on January 21.
Production is being stopped temporarily at five North American production facilities to assess and coordinate activities related to the recall announced on January 21.
What should I do if I still have questions or concerns?
If you still have questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331.
The Toyota Customer Experience Center hours are:
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST
If you still have questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331.
The Toyota Customer Experience Center hours are:
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST